Privacy Policy

Effective Date: July 2, 2025

Ecokitchenlab (owned by Prateek Chandra Srivastava) respects your privacy. This policy explains how we collect, use, store, and share your personal data when you visit our website or make a purchase.

1. Information We Collect

a. Personal & Order Information

• Name, email, phone number, postal address, and payment details for order processing.

• Only provided at checkout or when subscribing to updates.

b. Automatically Collected Data

• Device information: browser type, IP address, time zone, cookies.

• Purchase history and site activity to improve your experience. (jumpseller.com, india.themispartner.com, incountry.com)

2. How We Use Your Data

• Process and fulfill your orders, including shipping and customer service.

• Send you order/status updates and promotional communications (if subscribed).

• Analyze trends and improve our website, products, and customer experience.

• Detect and prevent fraud or abuse, comply with legal obligations.

3. Legal Basis & Compliance

We process personal data under the legal frameworks of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. This includes:

• Consent: For communications and marketing. (privacypolicygenerator.info, incountry.com)

• Contractual necessity: To fulfill your orders.

• Legal obligations: For compliance and fraud prevention.

4. Cookies & Tracking Technologies

• Use cookies, pixel tags, and similar tools to remember your settings and analyze usage patterns. (privacypolicygenerator.info, iubenda.com, jumpseller.com)

• These do not identify you personally.

• You can disable cookies via browser settings, but some site functions may be impaired.

5. Sharing Your Information

We don’t sell, rent, or trade your personal data. We may share it with:

• Service Providers – shipping, payment gateways, email services, with data processing agreements in place for safeguarding your data.

• Legal Authorities – if required by law (e.g., court orders, fraud investigations).

• Business Transfers – in case of mergers or asset sales; the acquiring entity must honor this Privacy Policy.

6. Data Storage & Security

• We implement reasonable security measures to protect your data per IT Act §43A & §72A. (jumpseller.com, thelegalschool.in)

• Data may be stored or processed in India or with reputable third parties under secure protocols.

• However, we are not liable for data breaches due to events beyond our control (force majeure).

7. Your Rights

Under DPDP 2023, you have the right to:

• Access your data.

• Rectify inaccuracies.

• Withdraw consent (prospectively).

• Delete your data (unless required to retain by law).
  To exercise these rights, email us at:
  ecokitchenlabstore@gmail.com

8. Retention Period

We retain your personal data only as long as necessary for:

• Order processing,

• Legal compliance,

• Resolving disputes,

• And enforcing our policies.

9. Children’s Privacy

Our services are not directed toward children under 18. We do not deliberately collect data from minors. If we learn we have, we will delete it promptly.

10. Updates to This Policy

We may update this policy periodically. Changes will be noted by updating the “Effective Date.” Continued use of our site indicates acceptance of the revised policy.

11. Contact & Grievance Redressal

For privacy concerns or to exercise your data rights, contact:
Grievance Officer: Prateek Chandra Srivastava
Email: ecokitchenlabstore@gmail.com

📌 Summary Table